Returns and Exchanges

We understand the importance of getting the sizing just right when it comes to leather belts. If you need to exchange the size, use our quick exchange portal to start an exchange and we'll get you your correct size right away. 

NAB Leather is committed to providing only the highest quality leather products. However, if for any reason you are unsatisfied with your purchase, you may exchange or refund any unused items within 30 days of receiving your product. Shipping and handling charges are non-refundable. If you received the wrong product or wrong size, we will gladly replace it at no charge to you. 

To start a return or file a claim, please visit our Customer Portal.

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Personalized and Engraved Products

At NAB Leather, we take great care in crafting personalized and engraved products to meet your specific requests. As these items are custom-made just for you, they cannot be returned or exchanged unless there is a defect or error in the engraving made by us.

Please note:

• Personalized and engraved products are final sale and not eligible for returns or exchanges.
• If you receive a personalized item that is defective or has been engraved incorrectly, please contact our customer service team at sales@nableather.com or 9057571084 within 30 days of receiving your order. We will be happy to assist you in resolving the issue.

We appreciate your understanding and encourage you to double-check all personalization details before submitting your order to ensure accuracy.

What is “Package Protection” Coverage?

If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue a refund/store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.

Refunds

Customers will be responsible for paying return shipping costs.

We do not issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

*You can submit return and exchange requests within 30 days after the guaranteed period for delivery has expired. If you need to return or exchange an item, simply visit our Customer Portal.

Already submitted your return? You can track its status here.

If the portal isn’t working for you, or you need to speak with customer service directly, please reach out to sales@nableather.com and we'd be happy to assist you.